Reliable service at a nice price
Deliveries to/from Europe
SERVICE DESCRIPTION
The cost-efficient international transport service from Greece to European destinations, which is available to anybody, with the guarantee of DPD-one of the largest European road transport networks. The service is provided with sender charge only. You can easily query the shipment at all stages with track & trace web tool.
A shipment could contain one package with maximum weight of 31.5 kg.
Minimum dimensions of: 22.9 cm x 16.2 cm.
Maximum dimensions (the maximum size of the package) up to 175 cm.
Maximum dimensions in cm: the sum of the length + the doubled sum of the height and width must not exceed 300 cm.
REQUIREMENTS FOR SUCCESFUL DELIVERY
After an unsuccessful delivery attempt at the address of the consignee, the parcel might be handed to a local postal station or office (Parcel Shop) of the local courier.
The phone number and the correct e-mail address of the receiver have to be mandatory provided due to the Predict additional service (notification in advance for time window delivery).
For deliveries to campuses/universities in Germany, in addition to the name, telephone number, e- mail and address, the building / block number and the recipient's room number must be indicated.
For deliveries to business buildings in Germany, it is mandatory to indicate the bell number in addition to the name, telephone number, e-mail and address of the recipient.
We do not provide delivery service for the German city Büsingen am Hochrhein, located in Switzerland & for the autonomous cities Ceuta and Melilla.
All shipments refused by the consignee shall be returned to the sender on the day of the refusal at sender’s expense.
For Sweden and Finland, all parcels destined to private addresses will be redirected to the nearest Pick-up point.
Parcels accepted by courier for transportation, independently they are still in Greece or out of the territory of Greece, cannot be rerouted or returned back to the sender.
Requirements for successful collection of a shipment: In order to pick up shipments from campuses/universities in Germany, in addition to the name, telephone number, e-mail and address, it is necessary to indicate the building/block number and the sender's room number.
In order to pick up shipments from business buildings in Germany it is mandatory to indicate the bell number in addition to the name, telephone number, e-mail and address of the sender.
In a collection request, the address of the sender would be visited by the courier during the standard working hours up to 2-3 days after we receive the request (no fixed date/time). The shipment would be accepted, only if, the sender is fully ready to send the shipment and there is no mismatch between the requested number of parcels to be collected and the real number of parcels.
In case the sender of the parcel is a private individual, the time for the collection of the parcel might be extended. Providing a correct local telephone number of the sender is a mandatory requirement.
In case the Collection Request order is not processed for the period of 5 days, it would be cancelled.
Only singular parcels are accepted and each parcel is paid for separately.
The assignor is always the party that pays for the service.
DPD ECONOMY PICK-UP
Shipments from Greece to Italy containing clothes or cosmetics should be accompanied with an invoice for the value of the described content, as well as, CMR waybill, prepared by the sender.
PACKAGING
The packaging of the shipment is a responsibility of the sender. Appropriate packaging is a guarantee for the security of the parcel. For further info you can check the General terms and conditions at www.dpd.gr
Bottled wine can only be accepted for transportation in DPD Greece packaging for 1 bottle or 3 bottles and they must be travelling as a separate single parcel.
Separate parcels joined by duct tape are not accepted. They must be placed in a larger, solid container.
ISLANDS AND OVERWEIGHT ADDITIONAL FEES, RETURNED PARCELS
For delivery to some islands (see the list with post codes) there is an additional fee of 22,12€ added (VAT not included).
Germany:
18565, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465,26474,26486,26548,26571,26579,26757,27498,83209,83256
Denmark:
3700,3720,3730,3740,3751,3760,3770,3782,3790,4592,5960,5970,5985,6720,7884, 8305, 8592, 9940, 9950, 9960
Estonia:
62601, 88001-88005, 91217, 91301-91320, 92001-92420, 93001-94799,96028,96098
Italy:
25050, 30010, 30012, 30100-30126, 30131-30133, 30135, 30141, 4020, 4027, 57030-57039, 58012,58019,7024,7046,71040,80070-80071,80073-80077,80079,90010,9014,91017, 91023, 92010, 98050, 98052, 98055
Finland:
22100-22101,22120,22130,22140,22150,22160,22220,22240,22270-22271,22310,22320, 22330,22340,22410-22411,22430,22520,22530,22550,22610,22630,22710,22720, 22730,22810,22820,22830,22840,22910,22920,22930,22940,22950
France:
17111,17123,17190,17310,17370,17410,17480,17550,17580,17590,17630,17670, 17740,17880,17940,20000-20999,22870,26780,29242,29253,29259,56360,56590, 56780,56840,85330,85350
Netherlands:
1156AA-1156ZZ, 1791AA-1797ZZ, 8881AA-8884ZZ, 8891AA-8897ZZ, 8899AA-8899ZZ, 9161AA-9164ZZ, 9166AA-9166ZZ
Sweden:
10005, 13000-13099, 13025, 13033-13034,13036,13038-13039,13042-13043,13055-13056,37020-37023,37025-37029,37042-37043,38060-38099,38500-38599,38700-38799,43080-43099,47100-47499,62000-62999,76019
A surcharge of €20 (excluding VAT) will be applied to each shipment exceeding 31.5 kg or 300 cm in dimensions, subject to availability of this service in the destination country.
RETURNED PARCELS: same price for delivery.
POSTAL CODES NOT SERVED BY DPD CLASSIC AND DPD CLASSIC CR SERVICES
Denmark:
3900-3999
France:
00001-00030, 00100-00151, 00153-00299,00361-00429, 00500-00699, 00750-00999,96000-97999, 97100-97499, 98100-98999
Italy:
47031, 47890-47899